CHAPTER 1: OVERAL

• Introduce yourself, your target

• History of ISO

• Structure PDCA

• Quality management principles

• Terms and definitions

• Introducing the interactive table of ISO 9001- 14001 - 45001 terms

CHAPTER 2: ANALYSIC ARTICLES, PREPARE DOCUMENTS FOR INTEGRATED ISO STANDARDS

• Article 4: Context of the organization

  • Contest of the organization about quality, environment and health, safety;

  • The needs and expectation of interested parties;

  • The scope of the quality management systems;

  • Health, safety & environment Quality management system (QHSE) and its processes

• Article 5: Leadership

• Commitment of leader

• Focus on customer;

• Policy of quality – environment – health and safety;

• Roles, responsibilities and authorities;

• Consultation and participation of workers (ISO 45001:2018/5.4)

• Aricle 6: Planning

• Actions to address risks and opportunities;

• Environmental aspects;

• Compliance obligations;

• Hazard identification and assessment of risks OH&S and opportunities;

• Assessment of risks about OH&S and other risks of OH&S Management system;

• Assessment of opportunities about OH&S and other opportunities of OH&S Management system;

• Determination of legal requirements and other requirements;

• QHSE objectives;

• Planning to achieve QHSE objectives;

• Planning of changes (for ISO 9001:2015);

• Planning actions (for ISO 14001 - 45001).

• ĐK. 7: Support

• Human resources;

• Infrastructure, environment;

• Monitoring, measurement;

• Organizational knowledge;

• Competence;

• Awareness;

• Internal and external communication

• Control the documented information

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• Article. 8: Operation

• Operational planning and control;

• Requirements for products and services;

• Design and development of products and services;

• Control of externally provided processes, products and services;

• Control of production and service provision;

• Identification and traceability;

• Property belonging to customers or external providers;

• Preservation – Post-delivery activities;

• Control of changes – Release of products and services;

• Control of non-conforming output;

• Emergency preparedness and response.

• Article. 9: Monitoring – Measurement - Analysis

• Monitoring – Measurement – Analysis and evaluation;

• Customer satisfaction;

• Analysis and evaluation;

• Management review;

• Article. 10: Improvement

Nonconformity and corrective action.

Continual improvement

CHAPTER 3: INTERNAL AUDIT ISO (9001 - 14001): 2015  -  ISO 45001:2018

• Terms and definitions of Audit;

• Scope, Standard and evidence of Internal audit;

• Competence of Internal Auditor – Phrase audit;

• Suggestion audit;

• Preparing for internal audit

• Making plan for internal audit – Auditing – Opening meeting;

• Evaluate the review – The methods of Internal Audit – The evaluations of Internal Audit;

• Closing meeting – Review the audit results – Corrective, preventive, improvement actions.

CREATING THE AUDIT REPORT

• Prepare report – Documents audit

• Completing the Internal audit

• Follow up the corrective actions;

• Practicing to write report about the nonconformity and corrective action.

(9001 – 14001):2015 – 45001:2018 INTEGRATED SYSTEM

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FINAL EXAMINATION

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CLOSING THE TRANING COURSE